Downloads & Refunds
Download Policy
Welcome to the download policy section of T St. James' Author Blog. Here you can find all the details about downloading our products. We want to ensure that our users have a seamless experience while downloading our products. If you face any difficulty while downloading, please reach out to us through our contact page. I'm the second paragraph of the download policy section. We take the privacy and security of our users very seriously. All downloads are secured and we guarantee that your information will not be shared with any third-party.
Refund Policy
30-Day Refund Policy for Physical Goods
We are committed to providing you with high-quality products and an excellent shopping experience. If you are not completely satisfied with your purchase of physical goods, we offer a 30-day refund policy for eligible products.
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Eligibility for Refund:
To be eligible for a refund, the following conditions must be met:
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Return Within 30 Days: Your request for a refund must be initiated within 30 days from the date of your purchase.
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Product Condition: The product must be in its original, unused, and undamaged condition, suitable for resale. It should include all original packaging, accessories, and any accompanying materials.
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Non-Eligible Items for Refund:
Please note that this refund policy applies only to physical goods. Digital products, including e-books and downloadable content, are non-refundable.
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Return Process:
If you wish to request a refund for an eligible physical product, please follow these steps:
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Contact Us: Reach out to our customer support team on the contact tab to initiate the refund process.
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Return Authorization: We will provide you with instructions on how to return the product and obtain a return authorization (RA) number.
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Return the Product: Pack the product securely, including the RA number and a copy of the original invoice, and ship it to the address provided by our customer support team.
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Inspection: Upon receiving the returned product, we will inspect it to ensure it meets the eligibility criteria.
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Refund Processing: If the returned product qualifies for a refund, we will process the refund to your original payment method within 30 business days.
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Return Shipping Costs:
Customers are responsible for covering the return shipping costs unless the return is due to an error on our part or a defective product.
Contact Us: If you have any questions or concerns about our refund policy or need assistance with a return, please do not hesitate to contact our customer support team